Cardinal Chambers | Client Care

CLIENT CARE

client care cardinal chambers

All instructions received are accepted and governed by the Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012. Click here to read the full terms and conditions.

We seek to ensure that all clients receive the benefit of our skills in an efficient and cost effective manner. All members of Chambers practice under the Code of Conduct of the Bar in England & Wales. The Practice Manager and all administrative staff comply with the Code of Conduct issued by the Institute of Barristers’ Clerks.

COMPLAINTS

Chambers has a formal complaints procedure and should you feel the need to report an error or failing, please do not hesitate to contact a member of the team. Click here to download a copy of our complaints procedure.


If you are unhappy with the final response to your complaint you are entitled to take your complaint to the Legal Ombudsman, as set out in the Complaints Procedure document.

You can write to the Legal Ombudsman at:

Legal Ombudsman
PO Box 6806
WOLVERHAMPTON
WV1 9WJ

Telephone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk

More information is available at: https://www.legalombudsman.org.uk/?faqs=who-can-use-our-service or https://www.legalombudsman.org.uk

Information on decisions given over the previous 12 months is available on https://legalombudsman.org.uk/raising-standards/data-and-decisions/#ombudsman-decisions-data.html

Office Hours: Monday to Friday, 9.00am to 5.30pm